Customer Services

Please fill in our customer care form below or email us at hello@jbubs.com if you can't find what you're looking for on our FAQs page. Please include the following information, so we can handle your inquiry, as quickly as possible. 

  • Full name
  • E-mail address
  • Order number (if applicable)
  • Your inquiry

We will try to get back to you within 48 hours. For a faster response, you can contact us by sending us a direct message on Instagram and we'll get back to you as soon as we see your message.

Why We Don't Have Phone Support

We limit support to online communication, as it allows us to keep our costs down, so we can focus on other areas of the business to bring you high-quality products at low prices, and to give you overall better shopping experience.